Frequently Asked Questions

Everything you need to know about your Silki beauty journey.

Are Silki products suitable for sensitive skin?

Yes, all Silki products are formulated with hypoallergenic ingredients and are dermatologically tested to be gentle on even the most sensitive skin types.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund, minus shipping costs.

Are your products cruelty-free?

Absolutely. Silki is committed to ethical beauty; we never test our products or ingredients on animals and are certified cruelty-free.

How can I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.